1.Information We May Collect
We collect only what is necessary to provide our services.
- Personal details: Name, Phone number, Email.
- Business details: Information provided when registering a franchise.
- Payment information: Card or other payment details used to pay for services.
- Usage data: Login activity, IP address, browser type, and other technical data.
2.How We Use Your Information
- Create and manage franchise accounts.
- Provide CRM access and platform features.
- Process payments and invoices.
- Send updates, training materials, and service notifications.
- Improve our website, applications, and support systems.
We never sell your data to third parties.
3.Sharing of Information
- With support staff, to assist you.
- With payment gateways, to process transactions securely.
- With legal authorities when required by law.
- With trusted service providers for technical maintenance — always limited and controlled.
4.Data Security
- Encryption is used for sensitive data.
- Our CRM uses multi-layer security systems and access controls.
- Regular audits are performed to prevent data leaks.
- Access is restricted to authorized staff only.
5.Cookies and Tracking
- We use cookies to improve your browsing experience and remember preferences.
- You can disable cookies via your browser settings at any time.
6.Your Rights
You have control over your data. You can:
- Request a copy of data we hold about you.
- Ask us to correct inaccurate information.
- Request deletion of your data (subject to legal retention requirements).
- Opt-out of marketing emails at any time.
7.Third-Party Links
Our site may link to other websites. We are not responsible for the privacy practices of external sites — please read their policies before sharing information.
8.Data Retention
We retain data only as long as necessary for running franchise services, meeting legal/tax obligations, and providing ongoing support.
9.Policy Updates
We may update this policy from time to time. Changes will be posted on this page — please review it periodically.
10.Contact Us
If you have questions about privacy, please Contact Us:
- Email: info@upnivaafintech.com
- Phone: +91- 7678477214